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BSMI and Consumers’Foundation publish vacuum cleaner inspection result BSMI, MOEA August 14, 2018

  • Date:2019/01/19
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Vacuum cleaner is a common household cleaning appliance that uses high-speed electric motor to create negative pressure inside the machine. The higher the pressure, the stronger the suction it can achieve to perform a better effect as cleaning up dust and garbage debris through the vacuum pipe.

As there are a wide variety of vacuum cleaners available on the market, the Bureau of Standards, Metrology & Inspection (BSMI) cooperated with the Consumers’ Foundation Chinese Taipei together proactively launched an inspection on vacuum cleaners in the 1st quarter of 2018 to ensure the consumers’ rights and enhance the commodities’ safety. 10 vacuum cleaners were randomly sampled from wholesalers and shopping centers for inspection. Results show that all items are in conformity with the quality tests, commodity inspection labeling and Chinese labeling standards. However, the major components of 3 items did not match the original technical document submitted by the obligatory applicant.

nspection standards
The BSMI announce that the list of quality tests including the increase of temperature, current leakage, insulation withstanding voltage, abnormal operation, structure check and electromagnetic compatibility which are all conducted according to CNS 3765 “Household and similar electrical appliances—Safety—Part 1: General requirements”, CNS 13783-1 “Electromagnetic compatibility—Requirements for household appliances, electric tools and similar apparatus—Part 1: Emission” and IEC 60335-2-2 “Household and similar electrical appliances—Safety—Part 2-2: Particular requirements for vacuum cleaners and water-suction cleaning appliances”. The major components comparison is as well conducted. In addition, the commodity inspection labeling and Chinese labeling inspection are conducted based on the aforementioned national standards and the Commodity Inspection Act.

Inspection results
The inspection results of the 10 items are as follows:
1) Quality inspection
All items are in conformity with the requirements
2) Comparison of the major components with the document
3 items (Item number 2, 3 and 7) did not pass the inspection because the following parts are not the same as the ones listed in the submitted technical document.
2.1 The exterior, interior structure and components of the product do not match. (Item number 2)2.2 The electric plug, wire, the allocation of electric parts and copper track on the circuit board and its main switch do not match. (Item number 3)
2.3 The certification code on the plug and the cable of the non-detachable power cord set do not match. (Item number 7)
3) Labeling:
3.1 All items are in conformity with the commodity inspection labeling.
3.2 All items are in conformity with the Chinese labeling requirements.

Follow-up procedures
With regard to the 3 items (number 2, 3 and 7) that failed in comparison of the major component parts with the technical document, the follow-up procedures are as follows.

Despite the failure to pass the comparison of major component parts with the technique document, the basic design of the 3 items has remain unchanged. The manufacturer concerned will be informed to file for a new application or an application made for series of the same type according to Article 40 of the Commodity Inspection Act. Failing to do so will result in the revoke of commodity certification registration.

The BSMI stated that vacuum cleaner is subject to the mandatory inspection range and shall conform to the inspection requirements before being released from the production premises or imported. In addition, the BSMI has an annual post-market inspection scheme to counter products that are not in conformity with the national standards. Inspectors will be dispatched to investigate unqualified products, make interview records and take related legal actions. Consumer rights are thus ensured under this double-checking mechanism.

Precautions before purchasing vacuum cleaners
The BSMI indicate that the manufacturers are responsible for product safety and correct labeling. Meanwhile, consumers are also urged to pay attention to the following precautions when purchasing the vacuum cleaners.

1) Consumers are advised to purchase products that have a commodity inspection mark (1) Consumers are advised to purchase products that have a commodity inspection mark (mark).For inquiries, please refer to https://civil.bsmi.gov.tw/bsmi_pqn/.
2) Before making a purchase, consumers should check with the label if it contains the manufacturer’s name and address, electrical specification (such as voltage, power consumption and current) and model number. Make sure if the user’s manual comes with the product.
3) To prevent accidents, read the manual carefully before using. Follow the guidelines and pay special attention to warnings and safety information in the manual.
Use the vacuum cleaner as directed in the manual.
4) Make sure that the cable is fully plugged into the socket and not loosely plugged. When unplugging, hold the power plug to remove it instead of dragging the cable out by force to prevent the copper wire breakage.
5) For vacuum cleaner with a dust bag, install the dust bag before use. Clean all the dust, debris and hair in the dust bag before using to avoid the sucking performance reduction.
6) When cleaning, unplug the vacuum cleaner first to prevent getting the electrical shock. Do not soak the vacuum cleaner in the water to cause the electrical shock. Sanitize the vacuum cleaner with dried soft cloth, paying special attention to the ventilating area to ensure good performance.
7) When in use, pay attention to the vacuum cleaner and keep the cord from tangling. Should the vacuum cleaner malfunctions, stop from use immediately and contact the manufacturer’s designated service center. Do not replace the parts or dismantle the cleaner body yourself. Regular maintenance is necessary to ensure safety in use.

The BSMI reminds that consumers may gain more safety by having more knowledge about the products. For more information, please visit the BSMI Product Safety page at https://safety.bsmi.gov.tw or call the toll-free line 0800-007123.